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Cranston
Multi-office firms / Multi-Office Operations

Run three offices like one firm

Growth by office, or by acquisition, usually means growth in inconsistency. Cranston gives each office its own team and queue while the process, the standards, and the partners’ view stay unified.

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Three offices running as teams with staff, clients, and live load.
Each office runs as a team
One process, enforced by the system
Partners see everything, live

How multi-office operations work

Local execution, firm-wide standards.

  • Offices become teams

    Each office gets its own team with its own clients, queues, and staff, organized the way the firm actually runs.

  • The process is shared

    The firm controls procedures, workpaper standards, and review rules. Cranston applies them in each office.

  • Partners see across

    The firm overview shows current work, blocked work, and work awaiting review for each team.

  • Acquisitions slot in

    A newly acquired book becomes a new team running the firm’s process from week one, including reading their prior-year returns in.

Multi-office operations questions

Yes. Clients belong to the firm, and access is granted where it is needed. A client who moves cities keeps the same file.

Transform the way your firm operates