
Client Portal
One place for clients to send everything, and it arrives already read and filed.
One view shows the due date for each request and the stage for each return. It lists overdue client items first.
Get startedWorkflow activity updates the status board.
Document requests, monthly closes, and deliverables each carry their date. Set once, visible everywhere.
Cranston updates the client status when documents arrive or a return changes stage.
The client whose documents are not in by mid-March shows up in the needs-attention view before it becomes an emergency.